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EconomicChina·15 Oct 2026

DeepSeek offers user refunds following major service outage

AI-summarized · Neutrality-checked

Hangzhou-based AI firm DeepSeek experienced a nearly five-hour service outage on Thursday that affected its namesake chatbot and API services for V4 Pro and V4.1 Flash models. The disruption prompted the company to issue an apology and offer full refunds in the form of credits for any service consumption occurring between October 8 and October 14. Global…

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